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Online Safety

How to purchase online safely...

Lind Golf takes online safety seriously. Whilst most people get great results from shopping online, there is still the threat of internet fraud. Here is a list of hints and tips to consider when purchasing over the internet:

Know your vendor.
Before shopping online, check to make sure the business has a phone number and postal address. You can even call the phone number to make sure the company is legitimate.

Check the "Terms and Conditions" before you buy.
Sure you just found an incredible price. But shipping or payment policies may make that great buy much less valuable. Check payment requirements and delivery details to make sure you are getting a good deal.

Allow for delivery time and confirm the item is in stock.
This point is most important for holiday shopping. As busy online retailers work to meet holiday demands, most will clearly post how much time they need for delivery and whether or not an item is in stock.

Look for the SSL lock in your browser window
When submitting your credit card online, always ensure that your browser displays the SSL lock. This lock represents an encrypted, secure connection between your computer and the computer which is processing your payment. When you see the lock, you can shop comfortably knowing that industry-leading security solutions are in place to protect your personal and financial information.

Understand the return policies.
Particularly when shopping for gifts, you will want to make sure your purchases can be returned. Whether the size is wrong, the colour does not work, or the recipient just does not like it, making sure returns can be made quickly and easily improves everyone's online shopping experience.

Keep records of what you order.
Make sure you keep detailed records of your online purchases. Print out receipts and order confirmations. These will be very important if you have any problems with your order or if you need to make a warranty claim.

Do not be afraid to ask questions.
Shopping online is different. You cannot feel and touch the product like you can at a retail store. So ask questions if you are not sure about a product. Send an email or call the company. Most companies are happy to answer your questions in order to make sure you are satisfied with the final product.

Be diligent if you have a problem.
If you are not satisfied with a purchase or the purchase process, contact the seller and work to resolve your issue. Most online retailers want you to be happy and will work with you. However, if you cannot resolve payment or purchase issues, consider contacting your credit card company to discuss your options.


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